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Help / FAQ

  • How to create and verify your account
  • Why is my phone number "invalid" during verification?
  • Why do I get a "Suspicious activity detected" message?
  • How to enable 2-Factor Authentication (2FA)
  • How to change your extension profile avatar
  • Welcome bonus and referral rewards
  • Why my referral link is undefined?
  • What is the AirTime browser extension?
  • How to install the AirTime extension
  • How to install the Chrome extension manually
  • What permissions does the AirTime extension require and why?
  • AirTime user rewards and payouts
  • How to purchase TUBE via wire transfer
  • How to purchase TUBE with Credit Card
  • How to upgrade your user level (setup staking)
  • How to downgrade your user level (withdraw stake)
  • How to make a donation
  • How to claim received donations
  • What happens to unclaimed donations?
  • Do non-BitTube users see the "Donate TUBEs" button on my social media pages?
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